We popped into Caldero Lounge in Marshall’s Yard, Gainsborough for a quick coffee on Monday morning.
We were greeted by a “Please Wait to be Seated” sign which appears to be completely redundant as when the young chap came over from the bar we were told we could sit wherever we wanted and then to order at the bar. Maybe do away with the sign so that staff aren’t pulled away from what they’re doing to ‘seat’ customers.
I went to the bar and stood there for five minutes (no joke) before I was served. The barista was busy making coffees and the young man that had greeted us was clearing away plates into the kitchen rather than serve me. I finally ordered and the coffees, two Americanos, were actually quite quick in coming.
Service picked up slightly when another young man emerged from a back office, although at one point he was seen to sit at one of the stool tables and play with his phone. Perhaps he was new and not sure of what to do (he looked a little like a rabbit in headlights) but maybe he should busy himself with other work-like things. He then went off to serve at the till and dish up food from the kitchen.
The place was less than half-full so I wouldn’t want to go there when their busy.
The Willoughton Wanderer 
Leave a comment